Lösungen von telepaxx

Privacy Policy

In connection with professional activities, we, Telepaxx Medical Data GmbH, process personal data of (potential) customers as well as their employees, representatives and/or consultants of our customers and their employees, employees of insurers, experts and their employees, as well as employees of companies cooperating with us.

In our company, we also process personal data of our employees and applicants, our (potential) suppliers and their employees, users of our online offers and our visitors.

The protection of personal data is an important concern for us. We process personal data only in accordance with the applicable data protection requirements, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).

In Section A of this privacy information, you will find information about the controller of your personal data and the data protection officer of the controller.

Section B also provides you with information about the processing of your personal data.

Section D also provides you with information about your rights in relation to the processing of your personal data.

Section E provides information on the data protection terms used in this privacy information.

Section A: Information about the responsible person

Telepaxx Medical Data GmbH
Wasserrunzel 5
91186 Buechenbach
Germany

info@telepaxx.de
+49 (0)9171 89 81 80

Rainer Kasan
Wasserrunzel
91186 Buechenbach
Germany

datenschutzbeauftragter@telepaxx.de
+49 (0)9171 89 81 80

Section B: Information on the processing of personal data

In connection with the professional activities of our company, we process personal data of (potential) customers as well as their employees, representatives and/or consultants of our customers and their employees, employees of insurers, experts and their employees as well as employees of companies cooperating with us for the following purposes:

  • Identification of our (potential) customers, their beneficial owners, the persons acting on their behalf and their powers of attorney
  • Initiation of the customer relationship, in particular for pre-contractual correspondence for the preparation of offers and cost estimates,
  • proper accounting and invoicing,
  • proper storage of documents for the fulfillment of legal, in particular professional, money laundering, commercial and tax law, storage obligations as well as for evidence purposes for the possible assertion, exercise or defense of legal claims,
  • Cooperation with courts and/or authorities to fulfill legal obligations,
  • Coordinate with external auditors and tax auditors to meet legal obligations,
  • Customer relationship management and the alignment of our consulting services with the needs and wishes of our (potential) customers,
  • Designation of references for rankings and analyses by press publishers and market analysts.

In our company we process personal data of persons who are employed by us.

In particular, we process data about our employees for purposes of recruitment, performance of the employment contract, including the fulfillment of obligations established by law, management, planning and organization of work, equality and diversity at work, health and safety at work, protection of our property or the property of our customers, as well as for purposes of claiming rights and benefits related to employment and for purposes of termination of employment.

Our employees can find more detailed information on this in the special data privacy information for employees.

In our company, we process personal data of persons who apply to us.

We process data of our applicants for the following purposes:

  • Conducting the application process, in particular reviewing applications, contacting the applicant and conducting interviews to evaluate and select suitable applicants,
  • Retention of documents for evidentiary purposes for the possible assertion, exercise or defense of legal claims

In our company we process personal data of our (potential) suppliers and their employees.

Suppliers are all natural or legal persons who manufacture and/or supply goods and/or provide services for us. Data from our suppliers may be personal data if the suppliers are natural persons. Personal data also includes data relating to employees of our suppliers.

We process data of our (potential) suppliers and their employees for the following purposes:

  • Implementation of pre-contractual measures, including pre-contractual communication,
  • Fulfillment of contracts with our suppliers including contractual communication, exchange of services and payment processing,
  • proper accounting and retention of documents to fulfill contractual and statutory, in particular commercial and tax law, retention obligations,
  • Retention of records for evidentiary purposes for any assertion, exercise or defense of legal claims,
  • Assertion, exercise or defense of legal claims, including coordination with outside counsel,
  • Coordinate with external tax advisors and/or auditors to meet legal obligations,
  • Cooperation with courts and/or authorities to fulfill legal obligations,
  • Business relationship management, including contacting our (potential) suppliers for information and maintaining the relationship with our (potential) suppliers.

In our company, we process personal data of visitors to our buildings and facilities.

Visitors are all natural persons, with the exception of our employees, who visit our buildings and facilities. These can be, in particular, our (potential) suppliers and their employees.

We process data of our visitors for the following purposes:

  • Identifying our visitors and documenting visits to maintain the security of our buildings, facilities and employees, to ensure the safety of our visitors, to protect our property or the property of our suppliers,
  • Planning and organization of the visit process,
  • Retention of records for evidentiary purposes for any assertion, exercise or defense of legal claims,
  • Assertion, exercise or defense of legal claims, including coordination with outside counsel,
  • Cooperation with courts and/or authorities to fulfill legal obligations.

In connection with the provision of our online offers, in particular our website and the offers provided on the website, we process personal data of users of our online offers. We process data of the users of our online offers in particular for the provision of the respective offers.

More detailed information on this is provided in the following sections.

Informational use of the website

During the purely informative use of the website, the browser used on your end device sends certain information to the server of our website for technical reasons, for example your IP address. 

We process data of the users of our website for the following purposes:

  • Provision of the content of the website accessed by the user,
  • Ensuring the security of the IT infrastructure used to provide the website,
  • Provide cookie consent management for the website,
  • Retention of the user's states for all page requests,
  • Storage of the user's preferred language.

For the provision of cookie consent management, to maintain the states of the website and to store the preferred language of the user we use cookies (see section C). To ensure the security of the IT infrastructure used to provide the website, we also temporarily store this information in a so-called web server log file.

Web audience measurement

To measure the web audience, we record the calls to our website via so-called tracking pixels. Tracking pixels are small graphics on web pages that allow log file recording and log file analysis of web page views.

We process data of the users of our website for the following purpose:

  • Measuring web audiences.

Use of web analysis technologies

If you have given your consent for this, we use web analysis technologies to record and analyze your usage behavior on our website. 

We process data of the users of the website for the following purposes:

  • Improve the website and better achieve website goals,
  • Assignment of users of our website to a specific company.

For these purposes, we use cookies (see section C).

Newsletter

On the website, we offer you the opportunity to sign up for our personalized e-mail newsletter. With the newsletter, we provide you with competent information by e-mail on digital health topics that are relevant to you. When registering for our newsletter as well as calling up the newsletter, we collect certain information, such as your e-mail address. Unsubscribing is possible at any time, for example via a link at the end of each newsletter. Alternatively, you are welcome to send your unsubscribe request at any time by e-mail to marketing@telepaxx.de.

In order to provide you with the form for subscribing to and unsubscribing from our newsletter on the website, we use cookies on the website (see section C), by means of which we process personal data.

We process data of our newsletter subscribers for the following purposes:

  • Sending the newsletter as well as invitations to events and information on special occasions.
  • Providing the form to subscribe and unsubscribe from our newsletter on the website,
  • "Double opt-in" procedure to confirm the subscription,
  • Storage and processing for evidence purposes for the possible assertion, exercise or defense of legal claims,
  • Analysis of the usage behavior of newsletter subscribers in our newsletter and creation of usage profiles when using pseudonyms for the purpose of personalizing the newsletter.

Use of the webinar function

Webinars are online presentations or events with a speaker who gives a live presentation. Use of the Telepaxx webinars requires registration as a participant. To register as a participant, you must provide your name, valid e-mail address and a company name.

We process data of participants in webinars for the following purposes:

  • Provide and stream webinars after registration, 
  • Providing the form to subscribe and unsubscribe from our webinars on the website,
  • "Double opt-in" procedure to confirm registration,
  • Save webinars for replay,
  • Storage and processing for evidence purposes for the possible assertion, exercise or defense of legal claims,
  • Analysis of the usage behavior of webinar participants in the registered area and creation of usage profiles using pseudonyms.

In order to provide you with the form for registering and deregistering from our webinars on the website, we use cookies on the website (see section C), by means of which we process personal data.

Applicant platform

On the website, we offer you the opportunity to apply to us via a contact form ("applicant platform"). 

We process personal data of our applicants for the following purposes:

  • Provision of the contents of the applicant platform accessed by the user,
  • Receipt of applications.

For information on conducting the application process, in particular reviewing applications, contacting the applicant, conducting interviews, and evaluating and selecting suitable applicants, see section B "Applicants".

Section C: Information on the use of cookies

In connection with the website and the offers provided on the website, we use cookies. In doing so, we use processing and storage functions of the browser of your terminal device and collect information from the memory of the browser of your terminal device.

Cookies are small text files containing information that can be placed on the user's end device via the browser when visiting a website. When the website is called up again with the same end device, the cookie and the information stored in it can be retrieved.

First-party cookies and third-party cookies: Depending on the origin of a cookie, a distinction is made between so-called first-party cookies and third-party cookies:

  • First-party cookies: cookies that are set or accessed by the operator of a website as the controller or by a processor commissioned by the operator.
  • Third-party cookies: cookies that are set and accessed by a party other than the operator of the website, who in turn is not acting as a processor on behalf of the operator of the website.

Transient and persistent cookies - Depending on the validity period, a distinction is also made between so-called transient and persistent cookies:

  • Transient cookies (session cookies): Cookies that are automatically deleted when you close your browser.
  • Persistent cookies: cookies that remain stored on your terminal device for a certain period of time after you close the browser.

Consent-free and consent-requiring cookies - Depending on their function and purpose, your consent may be required for the use of certain cookies.

  • Non-consent cookies: cookies whose sole purpose is to carry out the transmission of a message via an electronic communications network. Cookies that are strictly necessary for the provider of an information society service that you have expressly requested to be provided ("Strictly Necessary Cookies").
  • Cookies requiring consent: cookies for all purposes other than those mentioned above.

Granting consent to the use of cookies and managing cookies via cookie dashboard

Insofar as your consent is required for the use of certain cookies, we will only use these cookies when you use the website if you have previously given your consent to this. For information on whether consent is required for the use of a cookie, please refer to the information on the cookies used on this website in section C.III of this privacy information.

When you access our website, we display a so-called "cookie banner" for this purpose, in which you can declare your consent to the use of cookies on this website by pressing a button. By clicking the "Allow all cookies" button, you have the option of consenting to the use of all cookies described in detail in section C.III of this privacy information. You have the option to make an individual selection of cookies by clicking on "Read more" as well as in the cookie banner displayed slider and to individually adjust the selection you have made at a later time.

We also store your consent and, if applicable, your individual selection of cookies in the form of a cookie ("opt-in cookie") on your terminal device in order to determine whether you have already given consent when you call up the website again. The opt-in cookie has a limited validity period of 12 months.

Cookies that are absolutely necessary ("essential cookies") cannot be disabled via the cookie management function of this website. However, you can generally disable these cookies in your browser at any time.

Management of cookies via browser settings

You can also manage the use of cookies in your browser settings. Different browsers offer different ways to configure the cookie settings in the browser. You can find more detailed information on this, for example, at www.allaboutcookies.org/ge/cookies-verwalten..

However, we would like to inform you that some functions of the website may not work or may no longer work properly if you generally disable cookies in your browser.

Cookies are small text files used by websites to make the user experience more efficient.

By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types, we need your permission.

This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

You can view which cookies are used on this site at any time by clicking on the "fingerprint" icon at the bottom left of the screen of your terminal device and set your personal preferences in the privacy settings using the respective sliders.

For this purpose, we use the consent management service Usercentrics, of Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany. This enables us to obtain and manage the consent of website users for data processing. The processing is necessary for the fulfillment of a legal obligation (Art. 7 para. 1DSGVO) to which we are subject (Art. 6 para. 1 p. 1 lit. c DSGVO). The following data is processed for this purpose: Date and time of access, browser information, device information, geographical location, cookie preferences, URL of the visited page. The functionality of the website is not guaranteed without the processing. Usercentrics is a recipient of your personal data and acts as a processor for us. The data will be deleted after 3 years. Please refer to our general remarks on deletion and deactivation of cookies in section B Processing takes place in the European Union. For more information on objection and removal options vis-à-vis Usercentrics, please visit: https://usercentrics.com/de/datenschutzerklaerung

Section D: Information on the rights of data subjects

To exercise your rights, you may contact us at the contact information set forth in Section A above.

As a data subject, you have a right of access under the conditions of Article 15 of the General Data Protection Regulation.

This means in particular that you have the right to request confirmation from us as to whether we are processing personal data relating to you. If this is the case, you also have a right of access to this personal data and to the information listed in Article 15(1) of the General Data Protection Regulation. This includes, for example, information about the purposes of the processing, the categories of personal data processed and the recipients or categories of recipients to whom the personal data have been or will be disclosed (Article 15(1)(a), (b) and (c) of the General Data Protection Regulation).

The full scope of your right of access can be found in Article 15 of the General Data Protection Regulation.

As a data subject, you have a right of rectification under the conditions of Article 16 of the General Data Protection Regulation.

This means in particular that you have the right to demand that we correct any inaccurate personal data relating to you and complete any incomplete personal data without delay.

The full scope of your right to rectification can be found in Article 16 of the General Data Protection Regulation.

As a data subject, you have a right to erasure ("right to be forgotten") under the conditions of Article 17 of the General Data Protection Regulation.

This means that you generally have the right to request that we delete personal data relating to you without undue delay, and we are obliged to delete personal data without undue delay if one of the reasons listed in Article 17(1) of the General Data Protection Regulation applies. This may be the case, for example, if personal data are no longer necessary for the purposes for which they were collected or otherwise processed (Article 17(1)(a) of the General Data Protection Regulation).

In addition, to the extent that we have made the personal data public and we are obliged to erase it, we are obliged to take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform other data controllers which process the personal data that a data subject has requested that they erase all links to or copies or replications of such personal data (Article 17(2) of the General Data Protection Regulation).

The right to erasure ("right to be forgotten") does not exceptionally apply insofar as the processing is necessary for the reasons listed in Article 17(3) of the General Data Protection Regulation. This may be the case, for example, to the extent that processing is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims (Article 17(3)(a) and (e) of the General Data Protection Regulation).

The full scope of your right to erasure can be found in Article 17 of the General Data Protection Regulation.

As a data subject, you have a right to restrict processing under the conditions of Article 18 of the General Data Protection Regulation.

This means that you have the right to request us to restrict processing if one of the conditions listed in Article 18(1) of the General Data Protection Regulation applies. This may be the case, for example, if you dispute the accuracy of the personal data. In this case, the restriction of processing will be for a period enabling us to verify the accuracy of the personal data (Article 18(1)(a) of the General Data Protection Regulation).

Restriction means the marking of stored personal data with the aim of limiting their future processing (Article 4(3) of the General Data Protection Regulation).

The full scope of your right to restrict processing can be found in Article 18 of the General Data Protection Regulation.

As a data subject, you have a right to data portability under the conditions of Article 20 of the General Data Protection Regulation.

This means that, in principle, you have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format, and you have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR and the processing is carried out using automated means (Article 20(1) of the GDPR).

For information on whether processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR or on a contract pursuant to Article 6(1)(b) of the GDPR, please refer to the information on the legal bases for processing in Section B of this Privacy Information.

When exercising your right to data portability, you also have, in principle, the right to obtain that the personal data be transferred directly from us to another controller, insofar as this is technically feasible (Article 20(2) of the General Data Protection Regulation).

The full scope of your right to restrict processing can be found in Article 20 of the General Data Protection Regulation.

As a data subject, you have a right to object under the conditions of Article 21 of the General Data Protection Regulation.

We will expressly inform you as the data subject of your right to object at the latest at the time of the first communication with you.

Below you will find more detailed information on this:

Right to object on grounds relating to the particular situation of the data subject

As a data subject, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) of the General Data Protection Regulation; this also applies to profiling based on these provisions.

For information on whether processing is carried out on the basis of Article 6(1)(e) or (f) of the General Data Protection Regulation, please refer to the information on the legal bases for processing in Section B of this Privacy Information.

In the event of an objection on grounds relating to your particular situation, we shall no longer process the personal data concerned, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

The full scope of your right to object can be found in Article 21 of the General Data Protection Regulation.

Right to object to direct advertising

If personal data is processed for the purpose of direct marketing, you have the right to object at any time to processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

For information on whether and to what extent personal data is processed to carry out direct marketing, please refer to the information on the purposes of processing in Section B of this Privacy Information.

In the event of an objection to processing for direct marketing purposes, we will no longer process the personal data concerned for these purposes.

The full scope of your right to object can be found in Article 21 of the General Data Protection Regulation.

Wenn die Verarbeitung auf einer Einwilligung nach Artikel 6 Absatz 1 Buchstabe a oder Artikel 9 Absatz 2 Buchstabe a der Datenschutz-Grundverordnung beruht, haben Sie als betroffene Person nach Artikel 7 Absatz 3 der Datenschutz-Grundverordnung das Recht, Ihre Einwilligung jederzeit zu widerrufen. Durch den Widerruf der Einwilligung wird die Rechtmäßigkeit der aufgrund der Einwilligung bis zum Widerruf erfolgten Verarbeitung nicht berührt. Hiervon setzen wir Sie vor Abgabe der Einwilligung in Kenntnis.

Informationen dazu, ob eine Verarbeitung auf einer Einwilligung nach Artikel 6 Absatz 1 Buchstabe a oder Artikel 9 Absatz 2 Buchstabe a der Datenschutz-Grundverordnung beruht, erhalten Sie in den Informationen zu den Rechtsgrundlagen der Verarbeitung in Abschnitt B dieser Datenschutzinformationen.

As a data subject, you have the right to lodge a complaint with a supervisory authority under the conditions of Article 77 of the General Data Protection Regulation.

The supervisory authority responsible for us is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 27, 91522 Ansbach, Germany

Phone: +49 (0) 981 53 1300
Fax: +49 (0) 981 53 98 1300
Email: poststelle@lda.bayern.de

Section E: Information on the technical terms of the General Data Protection Regulation used in this data protection information

The technical terms used in this privacy information have the meaning given in the General Data Protection Regulation. For the full scope of the definitions of the General Data Protection Regulation, please refer to Article 4 of the General Data Protection Regulation.

More detailed information on the most important technical terms of the General Data Protection Regulation used in this data protection information is provided below:

  • Processor: "Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller
  • Special categories of personal data: "special categories of personal data" means data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, as well as genetic data, biometric data uniquely identifying a natural person, health data, or data concerning a natural person's sex life or sexual orientation
  • Data subject: "Data subject" means the identified or identifiable natural person to whom personal data relate.
  • Third Party: "Third Party" means any natural or legal person, public authority, agency or other body, other than the Data Subject, the Controller, the Processor and the persons who, under the direct responsibility of the Controller or the Processor, are authorized to process the Personal Data
  • Third Country: "Third Country" means a country that is not a member state of the European Union ("EU") or the European Economic Area ("EEA")
  • Recipient: "Recipient" means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients; the processing of such data by the aforementioned authorities shall be carried out in accordance with the applicable data protection rules, in accordance with the purposes of the processing
  • International organization: "International organization" means an organization under international law and its subordinate bodies or any other body established by or on the basis of an agreement concluded between two or more countries
  • Personal data: "personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
  • Profiling: "profiling" means any automated processing of personal data which consists in using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to the work performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location of that natural person
  • Controller' means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.
  • Processing: "Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Section F: Status and Changes to this Privacy Information

This data protection information has the status 01.01.2022.

Due to further technical development and/or changes in legal and/or regulatory requirements, it may become necessary to adapt this data protection information.

The current data protection information can be accessed at any time at www.telepaxx.de/dataprivacy abgerufen werden.