C5 certificate for the TMD Cloud: Find out more about our C5 certification.

Securing DICOM data against cyber attacks

Business continuity for medical image data from the cloud

Easily access your DICOM data at any time with the C5-certified TMD Cloud - even in the event of a complete IT failure during a cyber attack.

Find out more about our emergency concept for medical image data from the cloud - designed to increase the operational safety of hospitals, clinics and other healthcare facilities.

Greater business continuity thanks to the TMD Cloud

Fail-safety for image data

Diagnostics is a relevant process step in critical service provision. With the TMD Cloud, you increase the availability of image data and thus the basis for diagnostics.

Instant access to DICOM data

Thanks to the TMD Cloud's emergency concept, you can access your image data again within minutes, even if the IT, your PACS or the network are down.

Location-independent diagnostics

With the TMD Cloud user portal and the integrated medical viewer, you can view old or new DICOM data from any laptop or PC.

For use in hospitals

C5-zertifizierte Cloud zum Einsatz im Krankenhaus

The TMD Cloud is certified in accordance with the C5 criteria catalog (C5 type 1) and can therefore be used for cloud-based archiving and viewing of medical image data in compliance with the law.

Find out more about what the C5 certificate says and what has been certified.

Business continuity for the PACS archive

Image data is mission critical for hospitals

Medical image data is crucial for the treatment of seriously ill and chronically ill people. Hospitals therefore need suitable emergency scenarios for X-ray, CT and MRI images and the like.

The existing technical concepts for securing DICOM data reach their limits in the event of cyber attacks and cannot provide sufficient operational security.

Modern cloud solutions such as the a TMD Cloud from Telepaxx open up new dimensions for the business continuity of imaging departments.

Vendor neutral archive (VNA) as PACS backup

High requirements for all hospitals

KRITIS hospitals have long been subject to stringent cyber security requirements under BSI-Kritis V. For example, KRITIS facilities are subject to a reporting obligation in the event of a threat to IT security. They must also take suitable measures to ensure operational security.

However, small and medium-sized clinics must also make their information security robust. In addition to Section 75c of the German Social Security Code (SGB V), NIS-2 introduces further regulations to protect against cyber attacks.

Contingency concept from the cloud

How the TMD Cloud supports business continuity

To protect your image data against cyberattacks such as a ransomware attack, we store your image data parallel to regular operation up to a defined data volume and retention period in the PACS-independent long-term archive (VNA) of the TMD Cloud.

If you have to shut down your IT, your software solutions such as PACS or HIS or your internal network due to a cyber attack, previously defined users at your facility can still quickly access relevant image data from the cloud via a network-independent end device and mobile Internet access.

This allows you to set up emergency operations in the shortest possible time, e.g. in the emergency room, and enable your hospital to continue operating.

Business Continuity for Telepaxx customers

Simple upgrade for cloud archive customers

Telepaxx customers can implement the emergency concept for medical image data particularly easily with the long-term archive of the TMD Cloud.

As the data is already protected and stored with high availability in our cloud-based long-term archive, only separate emergency access needs to be set up in the event of a cyber attack on the hospital.

Contact us to receive an individual offer for an upgrade.

Questions and answers on business continuity for medical image data

Image data is an important part of numerous workflows in hospitals and other medical facilities, both to diagnose acute illnesses through imaging and to monitor the progression of a disease in chronically ill people.

In order to be able to treat patients in the best possible way, even in the event of an emergency situation in the hospital triggered by a cyberattack, for example, image data must be available at all times. As primary systems such as the PACS or HIS/RIS are usually also affected by a cyber attack, hospitals need alternative access options to their image data. Telepaxx offers this with its business continuity concept from the cloud.

To be able to access the images stored in the TMD Cloud in an emergency, you need a powerful mobile hotspot. This must be available as standard, as the entire hospital is usually disconnected from the internet in the event of cyber attacks.

We would be happy to advise you on how Internet access from the cloud via mobile hotspots can be set up as part of a business continuity approach for image data. Please use our contact form to let us know what you would like to discuss.

As part of the emergency concept, access to the image data from the cloud is set up for selected end devices and users. For example, this could be a suitably configured laptop in the emergency room that is connected to the mobile hotspot and can then be used to retrieve DICOM data from the cloud after logging in with the corresponding user account.

If required, it is also possible to archive images to the cloud via this laptop during a crisis. 

One component of our BCM concept is access to the TMD Cloud Portal, a user-friendly interface via which all image data stored in the cloud can be viewed.

If, for example, a doctor wants to view an image, clicking on the corresponding image opens a web viewer that is certified for diagnostics and provides numerous diagnostics tools.

In order to be able to retrieve image data from the cloud in an emergency, it must first be saved in the cloud archive. This can be done in parallel to normal operation according to defined settings, in which the images are not only saved in the PACS archive, but also in the cloud archive via the PACS. Thanks to our software-neutral approach, this is possible from all standard PACS systems on the market.

In addition, mobile hotspots and Internet-enabled devices (PC, laptop, tablet) that are not connected to the hospital network must be available. 

We would be happy to inform you about the exact technical requirements in a personal meeting. Please use our contact form to send us your request for a meeting.

Arrange meeting

We would be happy to present our cloud-based business continuity concept to you in more detail in an online meeting or telephone call. Simply send us your contact details using the form below and we will get back to you as soon as possible with an appointment proposal.

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